The Biden Administration will reportedly ask the Federal Trade Commission to write rules preventing tech companies from prohibiting customers from fixing their own devices or having them fixed by private repair shops, reports Bloomberg’s Justin Sink.
The FTC’s rules may address a number of different industries—from defense contracting to farming machinery—but will likely mention the mobile phone industry by name. They could also have a major impact on how other consumer technology products such as game consoles get repaired. Companies such as Apple and Microsoft have placed rigid restrictions within their product warranties on what kinds of repairs consumers can implement themselves or seek from any third-party service facility, and which ones must be repaired by the tech company itself or one of its contract service centers.
“This groundbreaking move is hugely important to restore competition to the marketplace, says Kyle Wiens, the CEO of do-it-yourself repair company…
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Source : fastcompany.com
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