As companies increasingly use chat systems such as Slack and Microsoft Teams, other workplace tools have integrated with these messaging programs so workers can conduct business without needing to switch to another piece of software.
That trend, bolstered by coronavirus-era remote work policies, isn’t lost on Atlassian, the makers of software including the issue-tracking program Jira, the shared list-making app Trello, and the wiki-like collaboration program Confluence. On Tuesday, the company announced that it’s acquiring Halp, the Boulder, Colorado, company behind a program of the same name that lets internal company help desks take requests from within Slack. The companies declined to disclose financial details of the acquisition.
Atlassian executives envision software moving to messaging platforms such as Slack being a shift similar to when mobile applications rose with the coming of smartphones, says Steve Goldsmith, the company’s head of product integrations. While…
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Source : fastcompany.com
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