At San Jose’s Norman Y. Mineta International Airport, travelers are checking in for Alaska Airlines flights using iPad Pros—and they might not even realize it.
These particular iPads aren’t anyone’s personal devices. Ensconced in tabletop stands in Alaska’s lobby area, they’re replacements for the conventional self-check-in kiosks that have been commonplace in airport terminals for the past couple of decades.
The iPad Pro check-in stations are part of a range of new technologies that Alaska is field-testing in San Jose. They also include self-serve drop-off points where you can hand over checked bags once you’ve tagged them. And passengers on departing international flights can choose to use facial recognition at the gate rather than wrestle with passports and boarding passes, shaving precious seconds off the embarking process.
“What we’re doing in San Jose is really testing our lobby vision out and using it as a tech incubator to test various ideas,” says Charu…
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Source : fastcompany.com
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