Americans have suffered a cascade of instability, illness, death, job loss, and school closures this year. The added stressors could make for a rough holiday season. Crisis hotlines and text apps that counsel people under acute duress are optimistic that this season may be less chaotic than usual, as families have settled into being homebound. But just in case there are issues, crisis lines are staffing up.
Contrary to popular belief, the holidays are relatively quiet for crisis lines. Calls dwindle and organizations that respond to crisis lines offer volunteers a much-needed break. However, because this year has been unusually difficult, crisis lines will keep staffing up to prepare for a possible rise in calls and texts. Because of the rising number of COVID-19 cases, some people are opting to spend the holidays alone instead of spending it with friends and family. People are already feeling more anxious and depressed than normal. Isolation could make that worse.
“Volume is up…
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Source : fastcompany.com
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