News & Events

DHL struggles to cope as online parcel volumes surge – Source Reuters Tech News

FILE PHOTO: A DHL logo is seen on a DHL Boeing 757 aircraft during a charity fundraising event at the Safi Aviation Park in Safi, Malta May 1, 2019. REUTERS/Darrin Zammit Lupi

DUESSELDORF (Reuters) – Delivery business DHL (DPWGn.DE) is struggling to cope with a flood of parcels from online purchases due to the coronavirus crisis, forcing it to cut back extra collections from retailers in Germany, parent company Deutsche Post said on Thursday.

A Deutsche Post spokesman said that the extra pick-up trips to retailers had been reduced nationwide, adding that DHL was handling more than 8 million parcels a day, similar to pre-Christmas trade and compared to an annual average of around 5.2 million.

“We are continuously working to synchronise our capacity with demand,” the spokesman said.

The German association of online retailers (BVOH) had earlier highlighted the problem, saying if retailers had known about the bottleneck, they would have sought to rein in sales.

“Now the packed…

Read More…

Source Reuters Tech News

Source link