As unemployment claims spike across the United States, a startup called DoNotPay is helping people fill out claim forms and get through to their states’ jammed phone lines.
Through a new section of DoNotPay’s app and website, users can set up robocalls to their state’s unemployment line, then get a call back when someone answers. They can also look up unemployment information for their state, fill out the requisite paperwork through a chatbot, and have DoNotPay submit the forms on their behalf.
An estimated 16 million people have lost their jobs in the past three weeks, many due to the COVID-19 pandemic. But with millions of unemployment claims overwhelming states’ websites and phone lines, some have been unable to access benefits. DoNotPay aims to help by creating a more user-friendly and effective way to submit an unemployment claim.
The startup already offers chat-based interfaces for other anti-bureaucracy tasks, from filing small claims lawsuits to generating customer…
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Source : fastcompany.com
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