FILE PHOTO: A Microsoft logo is seen next to a cloud in Los Angeles, California, U.S. on June 14, 2016. REUTERS/Lucy Nicholson/File Photo
(Reuters) – Microsoft Corp said on Tuesday it plans to roll out a version of its cloud-based software that will be modified to suit the needs of healthcare organizations.
While Microsoft is known for general productivity software such as Outlook and the chat app Teams, it also makes more specialized business software such as programs used by customer service agents and artificial intelligence tools that software developers can use to make chat bots.
Microsoft said it will pull all of its technologies together into a package it calls “Microsoft Cloud for Healthcare.” The system will allow hospitals to maintain data throughout an interaction with a patient.
For example, a patient might first visit a health care organization’s patient portal website. The initial questions would be answered by a chatbot that has been programmed by health care…
Source Reuters Tech News
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