The Twitter account @NYT_first_said tweets words from The New York Times that have never appeared in the newspaper before. Even though the Times itself has disclosed that the account is a bot, not the opinion of an attentive reader, the fact that the account is automated isn’t necessarily obvious when its posts show up retweeted in your timeline.
So that users no longer have to guess which accounts are automated bots and which are run by humans at keyboards, Twitter is testing the addition of a label that will appear alongside bot account names, indicating the account is automated and providing a link to the Twitter account of the person who runs it.
The new feature comes after the company’s research revealed that users are a bit confused about the role of automated posting on the platform, says Twitter product management director B Astrella. It’s part of a general push to help people understand special types of accounts that customers have found confusing, including bots, he…
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Source : fastcompany.com
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