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Verizon boosts Fios remote tech support during coronavirus to help troubleshoot issues – Source CNET Internet News

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Verizon’s latest update looks to boost tech support while still keep a social distance. 


James Martin/CNET

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Verizon is adding a new tool to its Fios tech support options as the coronavirus pandemic continues to keep people on lockdown around the US: virtual support. 

Partnering with a company called TechSee, Verizon will use rear cameras on users’ phones or tablets to help provide assistance and troubleshooting remotely, helping solve connectivity issues without having to send a technician inside…

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Source CNET Internet News

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