Visible confirmed the hack on Wednesday.
Sarah Tew/CNET
Some Visible customers this week reported in posts on social media that their accounts appeared to have been hacked, with account information changed and in some cases new phones ordered using their payment information. On Wednesday, the Verizon-owned prepaid carrier confirmed that some customers’ accounts were breached.
“We’re aware of an issue in which some member accounts were accessed and/or charged without their authorization,” the company said in a tweet. Visible didn’t say how many customers were impacted.
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