It should come as a surprise to no one that hotels have suffered under COVID-19. With travel down, hotel occupancy has hit all-time lows, and hoteliers are trying to figure out how to coax visitors back inside as the pandemic rages on.
Their big vision for how to do this focuses on introducing contactless technology that can significantly reduce the number of surfaces you need to touch in the lobby and in your hotel room. These changes may make stir-crazy travelers feel better about staying in a hotel. But since COVID-19 mostly spreads through interaction with other people, contactless tech may not curb transmission unless it is accompanied by social distancing and hand washing.
What does a contactless hotel look like? You arrive in the foyer, but you’ve already checked into your room through the hotel’s mobile app, so you head to the elevators, bags in tow. Once you find your room, you tap a button in that same mobile app to unlock the door. That same app allows you to control…
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Source : fastcompany.com
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