IT Blog

Zoom would very much like you to know that it’s fixing its biggest privacy and security problems.

In a blog post last week, Zoom CEO Eric Yuan vowed to deal with a wide range of issues dug up by journalists and external security researchers as the service has helped remote workers survive the COVID-19 crisis. Among the changes Zoom has already made to its videoconferencing software: Adding stronger default protections against malicious guests, removing code that surreptitiously sent data to Facebook, pulling a LinkedIn marketing tool that let some users harvest personal data from other chat participants, and discontinuing a tool that let employers see if workers were paying attention during video calls.

But while Zoom is scrambling to make further security and privacy improvements—and has frozen new feature development for 90 days while it does so—users still need to exercise some caution. No service’s security measures are ever foolproof, and Zoom itself is so complex that…