Major internet platforms could do a lot more to create healthy social media by adopting measures to keep people safe and encourage users to see one another as human, according to new research that surveys their most dedicated users.
The researchers, who are part of a project called Civic Signals that is devoted to building healthier online spaces, asked 20,000 internet users across 20 countries about their use and perception of platforms including messaging apps Telegram, WhatsApp, and Facebook Messenger; social networking tools including LinkedIn, Reddit, Facebook, and Pinterest; and search engines Google, Yahoo, and Bing.
They focused on the platforms’ superusers—people who reported using a particular platform the most of any in its category—and those users’ perception of their go-to product along 14 dimensions. For instance, researchers asked whether the platforms encourage people to treat one another humanely, seeing and valuing each other as individuals. They also looked…
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Source : fastcompany.com
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