IT Blog

When a major company overbills you, doesn’t honor a sales promise or wrongly damages your credit, it can be difficult and discouraging to seek out ways to make a consumer claim. The online platform FairShake — formerly known as Radvocate — relaunched on Tuesday with a rebuilt product that aims to help people take on big companies such as Verizon, Wells Fargo and Equinox and win compensation. 

FairShake automates the claims process of legal research, document creation and delivery to help customers negotiate a resolution to their claim against a company. Any disputes that aren’t resolved in negotiation can be escalated to the private consumer arbitration court system, and the platform…