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Slack outage reveals need for alternative communications – Source fastcompany.com

“Some customers are unable to load Slack,” the Salesforce-owned company reported. “We’re still actively investigating this issue, but we don’t have any new information to share at this time. We’ll keep you posted as soon as we have an update.”

And, as is tradition whenever Slack has problems, users logged on to social media to joke about how the service’s outage made it impossible for them to get anything done, except repeatedly checking to see if Slack was back up.

It’s likely a bit of an exaggeration, since even in this era of remote work, where it’s not necessarily possible to tap a coworker on the shoulder with a quick question, most companies can switch over to communicating by email until Slack is back up, even if that’s less convenient than Slack-based chat.

But it’s true that many organizations use Slack as not only a chat tool but a de facto…

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Source : fastcompany.com

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