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The Secret Sauce for’s Stellar Support – News – Source WordPress Blog News

Take a peek behind our customer support curtain.

Let’s dive into the world of support, where one particular group of superstars is making all the difference: our expert Happiness Engineers! 

In today’s post, we’ll explore how these incredible humans make’s technical support a uniquely delightful experience.

Our knowledgable, globe-spanning Happiness Engineers

In a world where dreadful customer support has become the norm, is proud to stand out from the pack with our exceptional service. 

Happiness Engineers, or “HEs” (as we call them around the digital office), aren’t just your run-of-the-mill support staff provided with a word-for-word script to follow. Their enthusiasm for helping users navigate the wide world of WordPress, coupled with their second-to-none knowledge of the platform, makes them a uniquely extraordinary bunch.

We’re proud of the fact that our Happiness…

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