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Ticketmaster says it will only tell buyers real ticket costs if required – Source Reuters Tech News

WASHINGTON (Reuters) – Ticketmaster and other online ticketing companies said Wednesday they support rules to require upfront disclosure of all the fees tacked on to concert and sporting events tickets, but only if all ticket sellers are required to do so by law.

The $9 billion ticketing industry has frustrated American consumers with hidden fees for years. A Government Accountability Office study found in 2018 that fees can equal as much as 37 percent of a ticket’s face value.

In a memo announcing the hearing, lawmakers also noted complaints about industry practices like restrictions on transfers, websites which appear to be for a venue but are not, and limited ticket availability because, for example, tickets are sold at pre-sales before the general public may buy.

Amy Howe, chief operating officer of Ticketmaster, told a subcommittee of the House Energy and Commerce Committee, that her company, a division of Live Nation, would support a move to disclose all fees upfront but…

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Source Reuters Tech News

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